Your Microsoft 365 environment becomes our responsibility: monitored, governed, patched, and supported by a named team that already knows your setup. Joiners and leavers handled the same day, every time, without anyone chasing.
The per-user rate falls as your headcount rises. Set yours below to see the exact figure.
No asterisks. This is the scope of the engagement — anything outside it gets quoted separately rather than quietly absorbed.
Service health, licence consumption, security alerts and backup status watched continuously — we usually know before you do.
Starters provisioned with the right access on day one; leavers disabled, mailbox delegated and licence reclaimed the same day.
Your staff raise tickets directly with us. A named team, not a queue that starts from scratch every time.
Regular checks that nothing has drifted: no rogue tenant settings, no sharing links quietly opened to the world.
A monthly report you can hand to your board — what happened, what it cost, what we recommend next.
The point of the work, stated as what's different afterwards rather than what we did.
No more 'the office manager who's good with computers' being the escalation path.
Same day, every time — the control most businesses assume they have and don't.
Most of what we resolve, your staff never notice happened.
Set your headcount, pick the options you need, and see what it costs. No account, no card — you'll get a firm proposal from a human.
You move between bands automatically as your headcount changes — there's no renegotiation and no penalty for growing mid-term.
| Band | Headcount | Per user / month |
|---|---|---|
| Starter | 1–10 users | £22 |
| Growth | 11–50 users | £19 |
| Scale | 51–250 users | £16 |
| Enterprise | 251+ users | £14 |
A one-time onboarding fee of £2,000 covers the initial build and handover, waived entirely at 250 users and above.
The questions that come up on almost every first call, answered here so you don't have to book one to get them.
It doesn't have to. Plenty of our clients keep an internal person for the business-specific work and hand us the Microsoft 365 platform. Others use us as the whole function. Both work — tell us which you're after.
Anything to do with your Microsoft 365 environment and the devices we manage. Project work — a migration, a new office, a Power Platform build — is scoped and quoted separately so it never quietly eats the retainer.
One hour for a P1 (something is down and people can't work), four hours for a P2, next working day for everything else. These are contractual, not aspirational.
Configure your headcount and support needs — we'll send a proposal with response times in writing.