ADD-ON SERVICERETIRE THE PBX

Your phone system,
inside Teams.

Microsoft Teams Phone deployment, number porting, auto-attendants and call routing — replacing a legacy PBX with a fully cloud-native system your staff already know how to use.

Starting from
£5/ user / month

The per-user rate falls as your headcount rises. Set yours below to see the exact figure.

0
Handsets required
Ported
Keep every number
Anywhere
Desk, mobile, home
WHAT'S INCLUDED

Everything in
Teams Phone Support.

No asterisks. This is the scope of the engagement — anything outside it gets quoted separately rather than quietly absorbed.

01

Number porting

Every existing number moved across, including main lines and DDIs, coordinated with your current provider so nothing goes dark.

02

Auto-attendants and call queues

The menus, routing and hunt groups your business runs on, rebuilt in Teams and documented so you can change them yourself.

03

Device rollout

Headsets, desk phones and meeting room hardware where they're genuinely needed — and softphone-only where they aren't.

04

PBX decommission

The old system taken out of service and the line rental cancelled, which is where most of the saving actually comes from.

OUTCOMES

What Changes
Once It's Live.

The point of the work, stated as what's different afterwards rather than what we did.

01

The desk phone stops mattering

Calls follow the person, not the desk — office, home, or a client site.

02

The line rental bill disappears

Usually the single largest saving in the whole engagement.

03

Changing a call flow takes minutes

Instead of a support ticket with your telecoms provider and a two-week wait.

BUILD YOUR PLAN

Size it to your team.

Set your headcount, pick the options you need, and see what it costs. No account, no card — you'll get a firm proposal from a human.

Everyone who needs a Microsoft 365 account — including part-time staff and shared devices.

25USERS
31000+
Growth band

Add to your plan

Optional — tick what applies and the estimate updates.

Your estimate
Growth25 × 7 per user / month£175/mo
Onboarding & setupOne-time£1,400
Number portingOne-time£650
Monthly£175
One-time£2,050

Estimate covers our service and support only — Microsoft Teams Phone licences and your calling plan or SIP trunk are billed separately. Hardware quoted at cost.

Where should we send the proposal?

No payment is taken. A human reviews every request and replies personally.

PRICE BANDS

The Rate Falls
As You Grow.

You move between bands automatically as your headcount changes — there's no renegotiation and no penalty for growing mid-term.

BandHeadcountPer user / month
Starter1–10 users£8
Growth11–50 users£7
Scale51–250 users£6
Enterprise251+ users£5

A one-time onboarding fee of £1,400 covers the initial build and handover, waived entirely at 150 users and above.

QUESTIONS

Before You
Ask Us.

The questions that come up on almost every first call, answered here so you don't have to book one to get them.

Can we keep our existing numbers?

Yes. Porting is standard and we manage it end to end with your current provider. It typically takes two to four weeks, which we plan around rather than wait for.

Do we need to buy new handsets?

Most people don't need one at all — a headset and the Teams app covers it. We usually recommend desk phones only for reception and shared spaces.

What happens if the internet goes down?

Calls fail over to mobiles automatically, which is more resilience than a traditional PBX offered. We configure that as part of the rollout.

Cancel the line rental.

Configure your headcount and call handling needs — we'll price the rollout and the porting.

No card required
Reviewed by a human
Reply within 1 working day